What problem does this solve?
Members of a weight-loss programme often ask whether medication could help them. Answering that needs a doctor who reviews their health history, checks for reasons treatment would be unsafe and takes responsibility for the decision. Building that in-house means recruiting doctors, verifying their licences and meeting prescribing rules in every country where your members live; see Build or partner.How does the integration work?
Your app shows the Hi Doctor weight management questionnaire inside your own flow, built from the questionnaire schema. When the member finishes, your platform sends the answers in one API call. Every consultation is reviewed in full by an EU-licensed doctor, who decides on medical grounds only (how Hi Doctor keeps patients safe). The doctor may ask the member a question first, then approves or declines. Webhooks tell your app about each status change (see Consultation lifecycle), so your coaches can carry on with the programme whatever the outcome.Who handles what?
Frequently asked questions
Does every member who asks get a prescription?
No. An EU-licensed doctor reviews each questionnaire and prescribes only where treatment is clinically appropriate. The doctor may also ask the member a question first, choose a different treatment or decline.Can our coaches influence the clinical decision?
No. The decision belongs to the reviewing doctor, who carries clinical responsibility for it. Your coaches keep supporting the member in your programme.What happens to the member if the doctor declines?
Your app is told through a webhook, and the member stays in your programme. The doctor’s decision is clinical and is not reopened by the partner platform.Do you supply the medicine?
No. Hi Doctor does not sell, stock or ship medicine. If the doctor prescribes, the patient receives a prescription and obtains the medicine from a pharmacy.How do we follow the progress of a consultation?
Through the Partner API and webhooks. Your platform can read the current status of a consultation at any time and receives a webhook when it changes.Next steps
Partnership overview
What the arrangement is and how a partnership starts.
Gyms and wellness
A closely related model for training and wellness brands.
Partner API overview
The developer entry point: access, test mode and the first request.
Partnership countries
The 27 EU member states, country codes and languages.