What problem does this solve?
Employees put off concerns such as weight, hair loss or sexual health because booking a doctor takes time and feels awkward. A benefit that helps needs real doctors behind it, in every country where your people live, and it must keep their health information away from their employer.How does the integration work?
Most employers offer the service through a benefits or health platform that integrates the Partner API. The platform shows the questionnaire, sends the completed answers in one API call and follows the consultation through webhooks. An EU-licensed doctor reviews each case and decides. Employees’ medical answers are health data. Design the flow so that the employer itself never sees them, and read Data and consent and Security and compliance before you design it.Who handles what?
Frequently asked questions
Will the employer see what an employee asked for?
The flow should be designed so that the employer does not see employees’ medical answers. The data flows and the processor and controller roles are set out in the partner agreement and DPA.Does an employer integrate the API directly?
Usually not. Most employers offer the service through a benefits or health platform that integrates the Partner API.Can employees in different countries use it?
Residents of all 27 EU member states can use Hi Doctor. The countries offered are set in the partner agreement.Who is responsible for the clinical decision?
The EU-licensed doctor who reviews the consultation carries clinical responsibility for the decision.How is it priced?
We charge per completed clinical review. Pricing is available on request.Next steps
Partnership overview
What the arrangement is and how a partnership starts.
Insurers
A similar model for member benefits.
Partner API overview
The developer entry point: access, test mode and the first request.
Partnership FAQ
Doctors, clinical responsibility, pricing model and data protection.