What problem does this solve?
Trainers and wellness coaches are asked about prescription treatment, but they cannot assess or prescribe it. Sending members elsewhere breaks the relationship you have built, and hiring doctors is outside what a gym or wellness brand is set up to do.How does the integration work?
Your app offers a consultation for the categories we agree with you. It collects the member’s questionnaire answers and sends them in one API call. An EU-licensed doctor reviews the case, may ask the member a question first, and decides. Webhooks keep your app up to date, and your team follows submitted consultations in the business portal. How the Partner API works describes the full flow, from listing products to the doctor’s decision.Who handles what?
Frequently asked questions
Can our trainers recommend a treatment?
No. Your trainers can support members in their goals, but the clinical decision belongs to the EU-licensed doctor who reviews the consultation.Do members need to leave our app?
No. Your app collects the questionnaire answers and follows the consultation through the API. If the doctor prescribes, the patient receives the prescription and collects the medicine from a pharmacy.What happens if the doctor declines?
The doctor decides whether treatment is clinically appropriate and may decline. Your app is told through a webhook, and the member can carry on with your programme.Which consultation categories can a gym offer?
We agree the categories with each partner. The categories Hi Doctor covers are listed on Treatments.Do we need medical staff to run this?
No. Hi Doctor’s EU-licensed doctors review every consultation. Your team runs the app and supports members, and never makes a clinical decision.How is it priced?
We charge per completed clinical review. Pricing is available on request.Next steps
Partnership overview
What the arrangement is and how a partnership starts.
Weight-loss programmes
A closely related model.
Partner API overview
The developer entry point: access, test mode and the first request.
Partnership countries
The 27 EU member states, country codes and languages.