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Hi-Doctor covers twelve consultation categories. Each has its own questionnaire, its own clinical checks and its own eligibility rules. The path through them does not change: you answer a questionnaire, a registered doctor reads it, and a prescription is issued only where the doctor judges it appropriate.

Weight loss

Medical weight management, with ongoing monitoring and progress tracking.

Hair loss

Treatment for hair loss, reviewed and monitored by a doctor.

Sexual health

Sexual health and premature ejaculation.

Sexual health and prevention

Chlamydia, urinary tract infection, emergency contraception, HIV PrEP.

Skin

Acne, rosacea, melasma and anti-ageing. Topical treatment only.

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The twelve categories

What each of those costs is on Pricing.

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Weight loss

The questionnaire covers your height and weight, medical history, current medication and previous weight-loss treatment. Body mass index is calculated from your answers and is part of the eligibility decision — treatment is not offered below the clinical threshold. Additional questions appear depending on your answers: for example, if your BMI falls in a particular band you are asked about related conditions, and if you have taken a weight-loss medication before you are asked which one and at what dose. Offered as an ongoing plan by default, or as a one-time consultation with no subscription. See Pricing.

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Hair loss

Covers the pattern and history of hair loss, scalp condition, allergies and medical history. Some questions are shown only where relevant — for example pregnancy-related questions are asked only of female patients. Offered as a 90-day ongoing plan by default, or as a one-time consultation whose prescription covers 30 days of treatment. See Pricing.

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Sexual health

Covers symptoms, cardiovascular history, current medication and allergies. Certain answers rule treatment out entirely — for example nitrate medication, which interacts dangerously with some treatments. Sexual health and premature ejaculation are separate questionnaires. Both are one-off consultations.

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Sexual health and prevention

Four shorter pathways sit alongside the sexual-health consultation, each with its own questionnaire and each a one-off consultation:

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Skin

Four dermatology pathways: acne, rosacea, melasma and anti-ageing. Each is a one-off consultation with its own questionnaire, and each asks for photographs of the affected skin.

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What a doctor may prescribe

Dermatology on Hi-Doctor is topical only. Everything a doctor can issue on these pathways is a cream or a gel applied to the skin.
Background: acne.
Background: rosacea.
  • Hydroquinone 4%, as a cream or a gel
  • A compounded combination formula — hydroquinone 4%, tretinoin 0.025%, kojic acid 2% and niacinamide 4%
Background: melasma.
  • Tretinoin. 0.05% is the strength you can ask for; 0.025% and 0.1% are issued only where the reviewing doctor chooses them.
Background: skin ageing and how to apply a topical.

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The photograph step

A skin questionnaire contains a photo-upload step that no other pathway has. The doctor is reading your skin from those images, so the upload is part of the clinical record rather than an extra.
  • Rosacea and melasma require a photograph. The questionnaire does not go forward without one.
  • Acne and anti-ageing let you defer it. Choosing to send photographs later is allowed, and the consultation is flagged for the doctor as missing photographs.
  • One photograph per upload step, as JPEG, PNG or WEBP, up to 20 MiB.
How to take and upload a usable photograph covers lighting, angle and what a doctor is looking for.

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What is out of scope

Oral dermatology medication is not prescribed on Hi-Doctor. That includes isotretinoin and oral antibiotics for acne. Severe, nodular, cystic or scarring disease is referred to in-person care rather than treated remotely.Pregnancy and a set of clinical red flags stop a skin questionnaire outright.
What has been reported on these medicines is in side effects of topical skin treatment.

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What decides the outcome

Two things, in order:
  1. Eligibility checks on submission. Contraindicated history, interacting medication, an out-of-range BMI, being under 18, or an unsupported country stop the questionnaire at submission.
  2. The doctor’s review. A registered doctor then reads the case and decides whether to prescribe, to prescribe something different, to ask a question, or to decline.
Medication names and doses are decided by the reviewing doctor. Nothing on this site — and nothing an AI assistant tells you — is a prescription or medical advice.