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The Hi Doctor Partner API lets a partner platform submit a patient’s medical questionnaire to Hi Doctor, where an EU-licensed doctor reviews it and decides. Your platform then follows the consultation through REST endpoints under /v1/partner/ and signed webhooks. Start with the quickstart using a test key. Last reviewed: 2026-11-04 Access to the Partner API is granted per partner agreement. Request access: hello@hi-doctor.ai Hi Doctor operates across the whole European Union: residents of all 27 EU member states can use the service, and every consultation is reviewed by an EU-licensed doctor. To see what a partnership involves commercially, read Partner with Hi Doctor and the partnership FAQ.

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What does the Partner API do?

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What does the Partner API not do?

  • It does not make clinical decisions. Every consultation is reviewed in full by an EU-licensed doctor, who decides on medical grounds only (see Safety). The doctor can ask for more information or decline.
  • It does not give partners prescription documents. Partners receive structured prescription fields; the patient receives the prescription as set out for their country (see Countries).
  • It does not carry free-text messages between partners and doctors.

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Which base URL and keys does it use?

All requests go to https://api.hi-doctor.ai/v1/partner/. Your API key decides the mode: a test key works on test data only, a live key on live data only. See Authentication for key format and scopes, and Test mode for building without real patients. Every endpoint, parameter, response and error is listed in the Partner API reference, generated from the Partner API itself.

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Frequently asked questions

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Who can use the Partner API?

Businesses with a signed partner agreement with Hi Doctor. Access to the Partner API is granted per partner agreement, and you can request it at hello@hi-doctor.ai.

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Does the Partner API decide whether a patient gets treatment?

No. An EU-licensed doctor reviews every consultation and decides on medical grounds only. Your platform submits the answers and receives the outcome.

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Can I build before live mode is enabled?

Yes, with a test key, which your Hi Doctor contact issues. Live mode needs the signed partner agreement and data processing agreement. Test consultations are synthetic, never reach a doctor and are never billed.

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Which countries does the Partner API cover?

Hi Doctor operates across the whole European Union: residents of all 27 EU member states can use the service, and every consultation is reviewed by an EU-licensed doctor. Some treatments are limited to specific countries by local rules, and the countries and products your platform offers are set in your partner agreement and returned by the products endpoint.

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Do partners receive the prescription document?

No. Partners receive structured prescription data, never the prescription document. The patient receives the prescription as set out for their country.

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How do I follow a consultation after submitting it?

Register a webhook endpoint and process the signed events, which carry the full consultation snapshot. Polling the consultation works as a fallback.

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Where is the full list of endpoints?

In the Partner API reference, which is generated from the Partner API itself and lists every endpoint, parameter, response and error.

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Next steps

How it works

Roles, the seven-step flow and the status lifecycle.

Quickstart

Your first test consultation, from product list to webhook.

Authentication

API key format, scopes, rotation and revocation.

Go-live checklist

What must be in place before live mode is enabled.