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Traction alopecia is hair loss caused by hairstyles that pull on the roots. It is mechanical, not hormonal — the first step is usually changing the hair habit, and a doctor helps decide whether anything further is needed.
This condition’s cause is behavioural rather than a candidate for a standard drug pathway, so a Hi-Doctor consultation focuses on assessment and guidance rather than a fixed treatment list.

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Your path to treatment

1

Start the online visit

Answer a questionnaire about health and goal. No in-person appointment, no travel — an eligibility answer arrives within 24 hours.
2

A doctor reviews the case

A licensed doctor reviews the answers personally. If they need clarification, they message through the private chat in the account. If treatment is appropriate, they sign an electronic prescription.
3

Review and payment

If the doctor does not approve treatment, the consultation fee is refunded in full within 48 hours.
4

Ongoing support

Private chat with the doctor for questions, a 4-week check-in, and renewal before the prescription expires.

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How Hi-Doctor handles it

Medication, if the doctor prescribes anything, is paid for separately at the pharmacy of the patient’s choice — Hi-Doctor does not sell medications. See pricing for what the consultation covers.

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Common questions

Traction alopecia is hair loss caused by hairstyles that pull on the roots. It is mechanical, not hormonal — the first step is usually changing the hair habit.
Traction alopecia’s cause is behavioural rather than a candidate for a standard drug pathway, so a Hi-Doctor consultation focuses on assessment and guidance rather than a fixed treatment list.
A licensed doctor reviews your hair-growth questionnaire and helps decide whether anything beyond habit change is needed. If medication is appropriate, the doctor prescribes it. If not, they explain why at no cost.
If the doctor determines that your case would be better assessed in person, they will advise you accordingly. The consultation fee is refunded if treatment is not approved.
The doctor reviews your questionnaire answers, medical history and a description of your hair-care habits. They assess whether the hair loss is mechanical or whether other factors may be involved.

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Start a consultation

Hair-growth consultation

Answer the hair-growth questionnaire and a registered doctor reviews it. They decide whether treatment is appropriate, which one, and at what dose — and declining is a normal outcome. See what it costs and how the review works.
This page is reference information, not medical advice and not a prescription. Whether a medicine is appropriate for you is decided by a registered doctor after reviewing your consultation.