Because the cause is autoimmune rather than hormonal, the treatments that work for pattern hair loss (such as finasteride or minoxidil) do not automatically apply here. The doctor’s review is what determines whether they, or something else, are relevant to your case.
Your path to treatment
1
Start your online visit
Answer a short questionnaire about your health and goal. No in-person appointment, no travel. You’ll know within 24 hours if you’re a candidate.
2
A doctor reviews your case
A licensed doctor reviews your answers personally. If they need clarifications, they message you in the private chat on your account. If treatment is appropriate, they sign an electronic prescription.
3
Review and payment
If the doctor does not approve treatment, the consultation fee is refunded in full.
4
Ongoing support
Private chat with your doctor for questions, a check-in, and renewal before your prescription expires.
How Hi-Doctor handles it
Hi-Doctor’s hair growth consultation is available as an ongoing plan with doctor-reviewed renewals — see pricing for how the plan and refund work. The doctor decides, case by case, whether a treatment is appropriate; nothing is prescribed automatically. See how it works for the full consultation flow.When an in-person specialist matters more
Some presentations of alopecia areata need assessment that an online consultation cannot provide. Where that is the case, the reviewing doctor will say so directly rather than force a fit — declining, or referring you onward, is a normal and expected outcome of the review.Eligibility from anywhere in the EU
The same consultation, doctor-review standard and eligibility checks apply wherever you are in the EU — there is no separate process for a particular country. See how it works for the full flow from questionnaire to doctor decision.Related reading
Alopecia areata is distinct from pattern hair loss, where the cause is hormonal rather than autoimmune — see androgenetic alopecia for that condition and the medicines used for it, such as finasteride. For Hi-Doctor’s safeguards on who decides treatment and what happens when a case isn’t suitable, see safety.Start a consultation
Hair-growth consultation
Answer the hair-growth questionnaire and a registered doctor reviews it.
They decide whether treatment is appropriate, which one, and at what dose —
and declining is a normal outcome. See what it costs
and how the review works.