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When you connect an app, Hi-Doctor asks you to approve a specific set of permissions. The connected app can never do more than you approved, and never more than your own account is allowed to do.

Granted by default

See the tools reference for exactly what each permission covers.

The one to read carefully

Payment is the group that can cost you money, so the approval screen shows it on its own rather than in the list. Creating a payment link is safe in itself — nothing is charged until you go through Stripe’s checkout and confirm. Pulling a renewal forward is not: it creates the renewal consultation immediately, uses up the one early order allowed in the period, and cannot be undone. Cancelling and reactivating are in the everyday permission instead, because cancellation is reversible and only takes effect at the end of the period you have already paid for.
Card details never reach the connector. Payment happens on Stripe’s own checkout, and changes to your card or plan happen in the Stripe billing portal.

What is never available

No connected app — and no AI assistant — can:
  • Approve a consultation, prescribe, or change a dose. Those are clinician actions and are not exposed at all.
  • Pause your plan. Pausing is staff-only on the Hi-Doctor backend, so it is deliberately not offered here rather than faked. Cancel and reactivate are available instead.
  • Read another person’s data. Every call is bound to your account.
  • Bypass the clinical eligibility checks on a questionnaire.
  • See your password. It is exchanged for a token at sign-in and never stored by the connector or passed to the app.

Staff accounts

If you sign in with a clinician or back-office account, you get a different and smaller set of tools appropriate to that role, and the patient-only tools are not offered. Roles do not stack — an account gets exactly one tool catalogue.

Changing your mind

Disconnect the app from your AI client’s connector settings. Access stops immediately. Reconnecting asks for approval again.