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A Hi Doctor prescription is issued only when an EU-licensed doctor decides to prescribe after reviewing the consultation. The Prescription endpoints list the patient’s prescriptions, download each prescription as a PDF, and ask the medical team to reissue one that expired or was lost. The patient uses the prescription at a pharmacy, which dispenses the medicine; see How Hi Doctor works. Last reviewed: 2026-11-04

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Prerequisites

  • A patient bearer token and X-Brand-Slug: hi-doctor.
  • Downloads need Accept: */*.

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Operations

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Boundaries and side effects

  • An unsupported kind returns 404. A strict Accept: application/pdf returns 406. A 503 means the prescription service or file storage is temporarily unavailable.
  • A reissue request creates a request in the patient’s conversation with the medical team. It does not issue a prescription; a doctor decides.
  • Reissue applies only to prescriptions issued through the rempe channel (the ones the rempe PDF kind serves). Any other prescription is refused with 400 and code: "prescription_reissue_rempe_only"; a repeat while a request for the same reason is in its cooldown returns 409 (respect retry_after_seconds).