> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hi-doctor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Traction alopecia — how Hi-Doctor reviews it

> Traction alopecia is hair loss caused by hairstyles that pull on the roots. Why it's mechanical, and how a Hi-Doctor consultation approaches it.

Traction alopecia is hair loss caused by hairstyles that pull on the roots. It is mechanical, not hormonal — the first step is usually changing the hair habit, and a doctor helps decide whether anything further is needed.

<Note>
  This condition's cause is behavioural rather than a candidate for a standard drug pathway, so a Hi-Doctor consultation focuses on assessment and guidance rather than a fixed treatment list.
</Note>

## Your path to treatment

<Steps>
  <Step title="Start the online visit">
    Answer a questionnaire about health and goal. No in-person appointment, no travel — an eligibility answer arrives within 24 hours.
  </Step>

  <Step title="A doctor reviews the case">
    A licensed doctor reviews the answers personally. If they need clarification, they message through the private chat in the account. If treatment is appropriate, they sign an electronic prescription.
  </Step>

  <Step title="Review and payment">
    If the doctor does not approve treatment, the consultation fee is refunded in full within 48 hours.
  </Step>

  <Step title="Ongoing support">
    Private chat with the doctor for questions, a 4-week check-in, and renewal before the prescription expires.
  </Step>
</Steps>

## How Hi-Doctor handles it

Medication, if the doctor prescribes anything, is paid for separately at the pharmacy of the patient's choice — Hi-Doctor does not sell medications. See [pricing](/essentials/pricing) for what the consultation covers.

## Related reading

* [Androgenetic alopecia](/library/conditions/androgenetic-alopecia)
* [Minoxidil — topical vs oral](/library/medicines/minoxidil)
* [Safety and eligibility](/essentials/safety)
* [Female hair loss](/library/conditions/female-hair-loss)
* [How a consultation works](/essentials/how-it-works)

## Common questions

<AccordionGroup>
  <Accordion title="What is traction alopecia?">
    Traction alopecia is hair loss caused by hairstyles that pull on the roots. It is mechanical, not hormonal — the first step is usually changing the hair habit.
  </Accordion>

  <Accordion title="Does Hi-Doctor treat traction alopecia directly?">
    Traction alopecia's cause is behavioural rather than a candidate for a standard drug pathway, so a Hi-Doctor consultation focuses on assessment and guidance rather than a fixed treatment list.
  </Accordion>

  <Accordion title="What can Hi-Doctor offer me if I have traction alopecia?">
    A licensed doctor reviews your hair-growth questionnaire and helps decide whether anything beyond habit change is needed. If medication is appropriate, the doctor prescribes it. If not, they explain why at no cost.
  </Accordion>

  <Accordion title="What if my case needs an in-person specialist?">
    If the doctor determines that your case would be better assessed in person, they will advise you accordingly. The consultation fee is refunded if treatment is not approved.
  </Accordion>

  <Accordion title="How does a doctor evaluate a hair-loss case in an online consultation?">
    The doctor reviews your questionnaire answers, medical history and a description of your hair-care habits. They assess whether the hair loss is mechanical or whether other factors may be involved.
  </Accordion>
</AccordionGroup>

## Start a consultation

<Card title="Hair-growth consultation" icon="stethoscope" href="https://hi-doctor.ai/consultation/hair-growth/1">
  Answer the hair-growth questionnaire and a registered doctor reviews it.
  They decide whether treatment is appropriate, which one, and at what dose —
  and declining is a normal outcome. See [what it costs](/essentials/pricing)
  and [how the review works](/essentials/how-it-works).
</Card>

<Warning>
  This page is reference information, not medical advice and not a prescription. Whether a medicine is appropriate for you is decided by a registered doctor after reviewing your consultation.
</Warning>