> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hi-doctor.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Our vision
> Healthcare in Europe is stretched, slow and expensive. Hi-Doctor exists to make good medical care reachable for everyone, starting in the EU.
Healthcare in Europe is not failing for lack of skill. It is failing for lack
of capacity. Doctors are excellent and overloaded, waiting lists are long, and
the gap is quietly filled by people who simply give up and go untreated.
Hi-Doctor exists to close that gap for the conditions where it is safe to do
so: make a real doctor's judgement reachable in hours instead of months, at a
price an ordinary person does not have to think twice about.
## What is actually broken
**Waiting is the default.** For non-urgent conditions, the honest answer in
much of Europe is "months". For something like hair loss or erectile
dysfunction, many people are never seen at all — the system has to triage, and
these lose.
**Private care prices people out.** The alternative exists, and costs more per
consultation than many people spend on food in a week. That is a real barrier,
not a preference.
**Embarrassment stops people entirely.** Sexual health, weight, hair loss — the
conditions people most avoid discussing with a GP they will see again at the
school gate. Silence is not the same as being well.
**So people self-treat.** They buy from unregulated sites, take a friend's
prescription, or guess a dose from a forum. That is the genuinely dangerous
outcome, and it is what happens when legitimate care is out of reach.
None of this is an argument against doctors or public healthcare. It is an
argument for using clinicians' time where it counts, and for not making people
wait months to be told something a review of their history answers in a day.
## What we are building instead
**A doctor still decides.** Every consultation is read by a registered doctor
who can approve, change the treatment or dose, ask a question, or decline.
That is not a formality we are working around — it is the part we protect.
Nothing about Hi-Doctor automates a clinical decision, and no AI assistant
connected to it can make one.
**Priced so the decision is easy.** €25 a month for weight-loss care, €15 a
month for hair growth, €35 for a one-off sexual-health consultation. Medication
is billed separately by the dispensing pharmacy, and you see that price before
paying.
**Answered in hours.** The questionnaire adapts as you go, so you answer what
is relevant to you and nothing else. Follow-up happens in a message thread with
the medical team rather than another appointment.
**In your own language.** Seven languages today — English, Spanish, German,
Dutch, Italian, French and Portuguese. Health information you half-understand
is not health information.
**Honest about limits.** We decline people. An ineligible result is a normal
outcome, not a failure of the funnel, and we would rather lose the sale than
treat someone we should not. The eligibility checks run on our servers
precisely so no interface — ours or anyone's — can talk its way past them.
## Why we started in the EU
One regulatory framework, one currency, and prescriptions that travel across
borders. It lets us build the medical and pharmacy relationships properly in
one place rather than badly in twenty.
It also sets the standard we have to meet. EU medicines regulation is strict
about what may be prescribed remotely, by whom, and on what evidence. Building
to that bar first means the model is defensible everywhere afterwards.
## Where AI fits, and where it does not
We think the interface to healthcare should be a conversation, not a form. That
is why the [MCP connector](/mcp/overview) exists: a patient can complete a
consultation by chatting with an assistant they already use, in their own
language, at 11pm, one question at a time.
The line we hold is simple. An assistant helps a patient **say** what is true
about their health. It never decides what is true, and it never decides what to
prescribe.
An assistant that guesses a medical answer to be helpful has corrupted the
record a doctor prescribes from. This is why "never invent an answer" is the
first rule in our [integration guide](/mcp/ai-integration), and why approving,
prescribing and dose changes are absent from the tool surface entirely rather
than merely restricted.
## What we measure
Not consultations sold. Whether someone got a clear answer, whether the doctor
had what they needed to decide, and whether the people we declined understood
why. A patient who is safely turned away is a success. A patient who was
approved on a guessed answer is a failure, whatever the revenue says.
Questionnaire, doctor review, prescription, follow-up.
Who decides on treatment, and when not to use Hi-Doctor.
What we charge, and what is billed separately.
Begin on hi-doctor.ai.